top of page

TERMS & CONDITIONS

CUSTOMER CARE

Website Terms and Conditions 

The Bee & Berry website and online store beeandberry.com.au bis trading and operated by N PILT (ABN:83469013779) [ "I" "Me" "My" "the “website”). 

Acceptance of the Terms

By accessing, browsing and/or using our website, beeandberry.com.au [“You”, “Your”] you have read, agree and understand the following terms and conditions.

Accuracy

I attempt to ensure that the contents of the Bee & Berry website and online store is accurate and current at the time they are published. Prices and charges displayed on the Website are current at the time of display and are subject to variation without notice. I attempt to be accurate as possible with my descriptions and information. However, I am unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

Liability

It is a condition of the person/s accessing, browsing and/or using the Bee & Berry website, [“You”, “Your”] that You accept that I will not be liable under any circumstances for any action you take relying on the information on this Website or using any service which is accessible using this Website. 

You expressly agree that your use of the Bee & Berry Website is at your own risk. The contents of the website and any linked sites are provided for information purposes and convenience only and are not intended for professional advice.

I exclude all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any content or goods and services, available on or through using the Bee & Berry website.

I make no warranties that the website and any linked sites are free of infection by computer viruses or other contaminations and accept no responsibility for any such viruses or other contaminations.

Indemnity

You agree to indemnify Bee & Berry ‘Me’, its affiliates, employees, agents, contributors, third party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with, directly or indirectly, your use of the use of the Website and/or breach of these Terms.

Invalidity

If any part of this agreement is deemed invalid, that part will be severed from this agreement and the remainder of this agreement will continue to be valid and enforceable.

Privacy

I take your privacy seriously and any information provided through your use of the Website and/or content are subject to our Privacy Policy, which is available on the Website.

Termination of Contract

You acknowledge and agree that these Terms and your access to this Site may be terminated at any time by me without notice for any reason, including, without limitation, if I believe that you have violated or acted inconsistently with the letter or spirit of these Terms. All clauses in these Terms which are stated or intended to continue after termination will continue to apply. Bee & Berry, ‘I’ will not be liable to you or any third party for any termination of your access to this Site.

  

I reserve the right to vary, review and change any of the terms and conditions by updating this page at ou sole discretion. Any changes to the terms and conditions take immediate effect from the date of their publication.  A copy of our current Terms and Conditions is displayed on the website at all times.

Contact details

N PILT

ABN: 83 469 013 779
0498821983

beeandberry@gmail.com

369 Big Jack Mountain Rd Burragate NSW 2550

 

Booking Terms and Conditions 

Bee & Berry, beeandberry.com.au is operated by N PILT (ABN: 83 469 013 779) The Property on which it sits is also co owned by G PILT[“We”, “Us”, “Our”, “Property”] is located at 369 Big Jack Mountain Road Burragate NSW 2550. 

By booking through our website to visit Bee & Berry, You [“You”, “Visitor(s)”,“Attendees”] are agreeing to the terms and conditions set out below and they will form the contract between us. You may also additionally accept the Terms by clicking/ selecting to accept or agree to the Terms where this option is made available to you when booking. You will ensure that any other person you are booking on behalf of, shall also comply with these Terms and conditions.

Payment 

All prices are quoted in Australian dollars inclusive of GST (unless where expressly stated otherwise) and are subject to change at any time. 

Any changes to prices made after purchasing and confirmation will not affect your booking. All payments must be made in full at the time of completing the registration form and in any event prior to the date of the visit to the property.

A credit card fee may apply to credit card transactions.

Credit card payments are processed using a secure, third-party payment gateway service called SQUARE. Credit card details are encrypted and cannot be accessed by us.

We reserve the right to run price promotions as we think fit.

Cancellations and refunds

Please make cancelations in writing in order to access a refund -contact us at beeandberry@gmail.com

Cancellations to bookings must be made at least thirty (30) days prior to the visiting date for a full refund. 

Bookings that are canceled between thirty (30) and fourteen (14) days prior to the visiting date will forfeit 50% of the total cost. 

Bookings that are canceled  fourteen (14) days, prior to the visiting date will forfeit 75% and if you fail to contact us in writing, or do not attend payment is non-refundable.

If in the unlikely circumstance we need to cancel a booking, dependent on the situation the booking will be postponed (and a credit given) to a future event, or a refund provided within a reasonable time frame. 

Liability and Indemnity

You and any other person you are booking on behalf of, accept and acknowledge the inherent risks of visiting Bee & Berry on primary production, working Apiary.  You attend at your own risk.

Minors under the age of 18 who attend do so at the Parent and or Guardians’ risk.

Parents and Guardians must actively supervise children at all times, we are unable to ensure your child’s safety on the property and we cannot supervise children on your behalf. We reserve the right to ask any minor and their parent and or guardian to leave the property at any point of the visit with no refund provided. 

To the full extent permitted by any applicable law, we make no representation, warranty or guarantee regarding the reliability, timeliness, quality, suitability or availability of any goods or services when you visit Bee & Berry, or that any event at Bee & Berry will be uninterrupted or error-free.

We shall not be liable for any indirect, incidental, special, exemplary, equitable, punitive or consequential damages, including for lost profits, lost data, personal injury, death or property damage related to or in connection with or otherwise resulting from your use of, access to or inability to access or use of Bee & Berry and property (369 Big Jack Mountain Road Burragate NSW 2550), regardless of any negligence (either by act or omission) or day of or by us, agents, employees or representatives, even if we have been advised of the possibility of such damages.

You acknowledge and agree that we will not be liable to you for any claim, liability, loss, damages, costs or expenses, whether direct, indirect or consequential:
- for any delay in providing you with any service;
- if we are unable to provide you or satisfy any request, whether or not you have a booking.

You acknowledge and agree that you will indemnify us against any claims, liability, loss, damages, costs or expenses (including legal costs) in connection with visiting Bee & Berry and/or as a result of or in connection with any breaches by you of these Terms and Conditions.

Damage

Any damage to the property or damage to items within the property must be reported to us at the time of damage. After you leave the property, we will inspect the property to identify evidence of damage or theft. We reserve our right to charge for any damage to the property or theft of property during your visit. 

If any damage to the property or theft of the property is identified after your visit, you will be notified of such damage in writing and we will issue an invoice addressed to you for repair or replacement costs. You must attend to payment of the invoice within fourteen (14) days from the date received. 

We may at any time revise these Terms and Conditions by updating this notice.  Last updated December 2022

By booking through our website to visit Bee & Berry, You [“You”, “Visitor(s)”,“Attendees”] are agreeing to the terms and conditions set out below and they will form the contract between us. You may also additionally accept the Terms by clicking/ selecting to accept or agree to the Terms where this option is made available to you when booking. You will ensure that any other person you are booking on behalf of, shall also comply with these Terms and conditions.

Payment 

All prices are quoted in Australian dollars inclusive of GST (unless where expressly stated otherwise) and are subject to change at any time. 

Any changes to prices made after purchasing and confirmation will not affect your booking. All payments must be made in full at the time of completing the registration form and in any event prior to the date of the visit to the property.

A credit card fee may apply to credit card transactions.

Credit card payments are processed using a secure, third-party payment gateway service called SQUARE. Credit card details are encrypted and cannot be accessed by us.

We reserve the right to run price promotions as we think fit.

Cancellations and refunds

Please make cancelations in writing in order to access a refund -contact us at beeandberry@gmail.com

Cancellations to bookings must be made at least thirty (30) days prior to the visiting date for a full refund. 

Bookings that are canceled between thirty (30) and fourteen (14) days prior to the visiting date will forfeit 50% of the total cost. 

Bookings that are canceled  fourteen (14) days, prior to the visiting date will forfeit 75% and if you fail to contact us in writing, or do not attend payment is non-refundable.

We cannot refund, credit card, or third-party fees and payments. 

If in the unlikely circumstance we need to cancel a booking, dependent on the situation the booking will be postponed (and a credit given) to a future event, or a refund provided within a reasonable time frame. 

Liability and Indemnity

You and any other person you are booking on behalf of, accept and acknowledge the inherent risks of visiting Bee & Berry on primary production, working Apiary.  You attend at your own risk.

Minors under the age of 18 who attend do so at the Parent and or Guardians’ risk. Parents and Guardians must actively supervise children at all times, we are unable to ensure your child’s safety on the property and we cannot supervise children on your behalf. We reserve the right to ask any minor and their parent and or guardian to leave the property at any point of the visit with no refund provided. 

To the full extent permitted by any applicable law, we make no representation, warranty or guarantee regarding the reliability, timeliness, quality, suitability or availability of any goods or services when you visit Bee & Berry, or that any event at Bee & Berry will be uninterrupted or error-free.

We shall not be liable for any indirect, incidental, special, exemplary, equitable, punitive or consequential damages, including for lost profits, lost data, personal injury, death or property damage related to or in connection with or otherwise resulting from your use of, access to or inability to access or use of Bee & Berry and property (369 Big Jack Mountain Road Burragate NSW 2550), regardless of any negligence (either by act or omission) or day of or by us, agents, employees or representatives, even if we have been advised of the possibility of such damages.

You acknowledge and agree that we will not be liable to you for any claim, liability, loss, damages, costs or expenses, whether direct, indirect or consequential:
- for any delay in providing you with any service;
- if we are unable to provide you or satisfy any request, whether or not you have a booking.

You acknowledge and agree that you will indemnify us against any claims, liability, loss, damages, costs or expenses (including legal costs) in connection with visiting Bee & Berry and/or as a result of or in connection with any breaches by you of these Terms and Conditions.

Damage

Any damage to the property or damage to items within the property must be reported to us at the time of damage. After you leave the property, we will inspect the property to identify evidence of damage or theft. We reserve our right to charge for any damage to the property or theft of property during your visit. 

If any damage to the property or theft of the property is identified after your visit, you will be notified of such damage in writing and we will issue an invoice addressed to you for repair or replacement costs. You must attend to payment of the invoice within fourteen (14) days from the date received. 

We may at any time revise these Terms and Conditions by updating this notice.  Last updated December 2022

PRIVACY POLICY

Bee & Berry is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We collect, hold, use and disclose personal information to carry out our functions or activities under the  Australian Information Commissioner Act 2010 (AIC Act), the  Privacy Act 1988 (Privacy Act) and the Freedom of Information Act 1982 (FOI Act).

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au 

(1) WHAT INFORMATION DO WE COLLECT?

We may collect, store and use the following kinds of personal data:

 

(a) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(b) information that you provide to us for the purpose of registering with us (including your First Name, Last Name, E-Mail Address, Street Address, City, County, Post Code, Country, Telephone Number and Fax Number);

(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(d) any other information that you choose to send to us;

 

(2) COOKIES

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use "session" cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website.

Session cookies will be deleted from your computer when you close your browser.

Our payment services provider “Square" may also send you cookies. Please consult their website to see their privacy policy.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

 

(3) USING YOUR PERSONAL DATA

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology, (you can inform us at any time if you no longer require marketing communications);

(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j) deal with enquiries and complaints made by or about you relating to the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, Square. Square protects its systems with industry-leading technology and security controls, including: 

• Square performs data encryption within the card reader at the moment of transaction.

• Square’s software is developed using industry-standard security best practices.

• Square’s servers are monitored around the clock by dedicated security staff.

• Square’s employees act in accordance with security policies designed to keep your data safe.

• Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS).

• Square requires sensitive data to be encrypted using industry-leading methods when stored on disk or transmitted over public networks.

• Security settings of applications and devices are tuned to ensure appropriate levels of protection.

• Card-processing applications adhere to PCI Data Security Standard (PCI-DSS) Level 1.

• Square prohibits the storage of card numbers, magnetic stripe data and security codes on client devices.

• Applications developed in-house are subject to strict quality testing and security review

• Web development follows industry-standard secure coding guidelines, such as those recommended by OWASP.

 

(4) DISCLOSURES

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

 

(5) ANALYTICS

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

 

(6) SECURITY OF YOUR PERSONAL DATA

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology via our payment provider's website.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

 

(7) POLICY AMENDMENTS

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

 

(8) YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

 

(9) THIRD PARTY WEBSITES

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

 

(10) UPDATING INFORMATION

Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

(11) CONTACT

If you have any questions about this privacy policy or our treatment of your personal data, please contact us by email, telephone or by post using the information on our contact page

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Paymentsthat they can buy with confidence.

bottom of page